FAQ - Frequently Asked Questions

If you can’t find the answer to your question below please feel free to contact me via my contact form.

I use Royal Mail to deliver all products. Standard rate is £1.99 for small items such as games, manuals and £7.99 for larger heavier items such as consoles and computers.

I use Paypal to process payments, you don’t need an account with Paypal to pay you can simply checkout as a guest using your credit / debit card. Contact me before purchasing if you would like to come collect your item in person.

You have 14 days after purchase to return the item in the same condition it was sent along with all packaging and paperwork. Once received the item will be inspected and you will be notified to the outcome of the refund asap. If approved I will issue and refund through Paypal. You will be responsible for the return shipping fees unless I see the fault was with me. To get a refund first contact me using this form or email: returns@vintagevideogames.co.uk stating you want to return an item, which item it is and the reason.

The shop is still very new and I’m developing, promoting and trying to hunt for items to sell on it so, there are quite a few items out of stock right now. In place of the out of stock items I have added a link to the best prices on Amazon or you can contact me to get an estimate to when there might be stock. Please bookmark the website and come back often to see new items added and website feature updates.